Authority To Leave
Couriers require a signature on delivery. If no one is available to take delivery, we require an “authority to leave”. If no one will be able to take delivery of your order please tell us in the COMMENTS FIELD of the online store checkout that you give authority to leave your order along with instructions on where to leave it.
Delivery of Goods to Non-Residential Addresses
We have had some instances of our courier having to mark goods as undeliverable as they cannot find a residence. This has commonly occurred when the delivery address is a business rather than a residence but no company name is provided, just the address. If you elect to have your purchased goods delivered to a NON-RESIDENTIAL address (such as a business location), please ensure that the delivery address includes ALL RELEVANT INFORMATION, including company name, to identify the correct delivery location. This will minimise the risk of non-delivery of your goods.
General Information
Delivery only available: Monday to Saturday, 9:00 am-6:00 pm (Business days).
Delivery is (Door to Door service), usually a 2-day service.
Pick-up item from the factory is available which will be available to pick up on the same day.
PLEASE NOTE: The item will not be dispatched until payment is received;
Once payment has cleared, please allow the following transit times to receive your item(s)
Delivery times (Please allow up to 2-3 Business Days for delivery of goods
*Please Note: These shipping times are estimated, and business days are equivalent to Monday to Saturday.